1. General rules for employees
- informing and training employees on the procedures to protect employees and guests and procedures in case of infection of employees or guests
- physical distance (especially employees who are in contact with guests of other employees)
- wearing protective masks
- body temperature check
- hand disinfection as often as possible when hands are not visibly dirty, washing and disinfection when hands are visibly dirty, and disinfecting work surfaces several times a day
- limited number of people in indoor settings
2. General rules for guests
- wearing protective masks in all common areas
- disinfecting hands
- limited number of people in the common areas of the facility
- physical distancing
3. Cleaning
- regular disinfection of common areas, paying special attention to equipment and places that are frequently touched
- regular ventilation of indoor areas
- disinfectants
- use disposable materials (paper towels) in sanitary facilities
- regular cleaning and disinfection of filters for air conditioning, ventilation, and heating
4. Accommodation: rooms or facilities
- provide a safety kit (safety masks, gloves, disinfectant) that may or may not be charged
- regular disinfection of critical (contact) points in the accommodation unit or facility
- cleaning an accommodation unit or facility in agreement with guests
- more rigorous washing and disinfection of bed linen and towels for guests
5. Catering services (if available)
- buffet service, normal service, or self-service in accordance with the current recommendations of the Croatian Institute of Public Health, room service or serving food and drinks directly from the kitchen
- removal of menus and price lists from tables, available at the request of the guest (options: digital form QR codes or disposable in printed form or plasticized)
- table settings and serving utensils in accordance with the current recommendations of the Croatian Institute of Public Health
- disinfection of tables, menus and price lists and replacement of the table setup after each guest
- distancing tables from each other in accordance with the current recommendations of the Croatian Institute of Public Health
- physical distancing between individual groups of visitors in accordance with the current recommendations of the Croatian Institute of Public Health
