informing and training employees on implementing procedures to protect employees and passengers and procedures in case of infection of employees or visitors
physical distancing (especially employees who are in contact with guests from other employees)
wearing a protective mask
measuring body temperature
hand disinfection as often as possible when hands are not visibly dirty, washing and disinfection when hands are visibly dirty, and disinfecting work surfaces several times a day
a limited number of people in indoor settings
the anti-epidemic measures of the Croatian Institute of Public Health will be applied to medical staff
2. General rules for visitors
wearing protective masks in all common areas (entrance, sanitary facilities, catering, and commercial facilities)
hand disinfection when entering facilities and common areas
limited number of visitors
physical distancing
appropriate waste disposal (used face masks, etc.)
3. Cleaning
regular disinfection of all areas, surfaces and equipment with which visitors and employees are in contact
disinfectants (at the entrance to a building, at the entrance to common facilities, at the entrance to an elevator, at the entrance to catering facilities)
regular ventilation of all rooms
increased frequency of cleaning and disinfection of sanitary facilities
regular cleaning and disinfection of filters for air conditioning, ventilation, and heating
4. Reception/Entrance
on-line purchase and/or contactless payment
on-line check-in or self-check-in or check-in with shortened waiting time
protective barrier at the reception desk
advance check-out so that an invoice can be prepared in order to keep guests at the reception for the shortest possible time
posters and informative displays or video notices on general measures to prevent the spread of COVID-19 and information on appropriate waste disposal (masks, etc.)
appropriate waste disposal (used face masks, etc.)
5. Accommodation
protocols by type of accommodation are applied
6. Catering and commercial content and facilities
catering facilities have dedicated protocols in place and a guarantee of cooperation with partners who have a safety label
7. Transfers
protocols are applied to transfers
guarantee of cooperation with partners who have a safety label
8. Health services
anti-epidemic measures of the Croatian Institute of Public Health for health care institutions are applied
guarantee of cooperation with partners who have a safety label
