informing and educating employees on the implementation of procedures to protect employees and passengers and procedures in case of an infection of employees or passengers
maintaining physical distancing between airline employees and passengers for the entire time with the help of markings
wearing protective masks
body temperature check
hand disinfection as often as possible when hands are not visibly dirty, washing and disinfection when hands are visibly dirty, and disinfecting work surfaces several times a day
limit the number of people in indoor settings
2. General rules for an airport
provide additional information and assistance by trained staff
enable check-in for a flight via a self-check-in at the passenger terminal
indicate the direction of travel through the passenger terminal
place posters and informative displays in the terminal about hygienic measures and procedures, regularly make audio and video announcements on screens as a reminder to maintain physical distancing and washing and disinfecting hands
provide contactless disinfectant dispensers throughout the passenger terminal
set up protective transparent partitions at counters, which includes all commercial facilities and services of the passenger terminal (shops, catering facilities, exchange offices, ticket sales, parking fees, rent-a-car, agencies, etc.)
ensure proper disposal of used face masks and gloves
3. General rules for passengers and visitors
wearing protective masks in all areas of the airport
physical distancing
hand disinfection: when entering the facility, before consuming food and drinks and during a longer stay at the airport, wash your hands regularly
comply with direction and signs throughout the passenger terminal
limit direct contact with surfaces and other people
4. General rules before arriving at the airport
information and instructions for travelers and visitors not to travel if:
they have been diagnosed with COVID-19 in the 14 days prior to the flight,
any of the symptoms characteristic of COVID-19 (fever, newly developed cough, loss of taste or smell, shortness of breath) have appeared in the 8 days before the flight,
the person has been in close contact (less than 2 meters and more than 15 minutes) with a person with COVID-19 in the 14 days before the flight.
provide on-line check-in for a flight before arriving at the airport
5. Cleaning
increase the frequency of cleaning and disinfection of passenger terminals, buses, and equipment with prescribed disinfectants, including escalators, handrails, chairs, tables, counters, toilets, ventilation systems, POS devices, self-check-in devices, elevators, and floors, etc.
regular ventilation of all spaces, where possible
6. Catering and commercial areas
protocols will be applied for catering facilities and a guarantee of cooperation with partners who have a safety label
